Role: Technology and Business Process Improvement Consultant

Dedicated to empowering businesses by improving their operational efficiency and effectiveness. Leveraging advanced technologies and robust business strategies, Processi guides companies towards their full potential.

Role: Senior Business Analyst & Consultant, Professional Services & Implementation Department

Provided strategic insights, ensuring the seamless implementation of business processes and professional services. Utilized deep industry knowledge to optimize operational efficiency and streamline workflows.

Role: Software Engineer and Quality Assurance, Development Department

Focused on maintaining the integrity of software applications through rigorous quality assurance protocols. Developed and engineered advanced software solutions tailored to enhance organizational performance.

Role: Application Support Engineer, Development Department

Provided comprehensive application support, troubleshooting complex issues, and ensuring uninterrupted operations. Ensured the smooth functioning of business applications, contributing to the overall performance of the organization.

Role: Client Account Manager & Application Support Specialist, Client Services Department

Handled key client accounts while providing specialist application support. Worked closely with clients to understand their unique needs and delivered customized, effective solutions.

Role: Network Security Analyst, Security Operations Center Department

Ensured the safety and integrity of network systems. Performed comprehensive analyses of network security, implementing robust security measures to protect sensitive information.

Role: IT Support Technician, Cooper City Police Department

Provided crucial IT support, ensuring the smooth functioning of technology systems. Collaborated with the police department to address their unique technology needs, optimizing their operations.

Florida Atlantic University
Degree: Bachelor of Business Administration in Management Information Systems, College of Business

Acquired a comprehensive understanding of information systems management, combining business acumen with technology proficiency.

Broward Community College
Degree: Associate of Art in Computer/Information Technology Administration and Management

Gained foundational knowledge in computer information technology administration and management, setting the stage for a successful career in the tech industry.